Returns & Exchanges
At DOONAILS, we want you to be completely satisfied with your manicure results. If you are not happy with your purchase, you can return your products within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the unused beauty products in their original packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing